Who
are we
(Photo of Founder)
About Pleasant Cove Design
At Pleasant Cove Design, we build clean, professional websites for the kinds of businesses that keep our towns running — mechanics, contractors, plumbers, HVAC techs, and other tradespeople. Folks who are great at what they do, but don’t always have time to mess around with websites.
We keep things simple. You tell us what you do, we build a site that makes you look sharp and helps customers find you. No jargon, no upsells, no runaround.
We’re local, we’re responsive, and we believe a good website shouldn’t be a luxury — it should be a tool that works just as hard as you do.
Terms and Conditions
Effective Date: May 1st, 2025
Welcome to Pleasant Cove Design ("we", "our", or "us"). By engaging with our services, you (“Client”) agree to the following Terms of Service. These terms outline how we operate, what you can expect, and how we protect both parties throughout our working relationship.
1. Scope of Work
Pleasant Cove Design provides digital services such as website design, development, branding, and related digital products or consultations. Each project scope, timeline, and deliverables will be mutually agreed upon prior to commencement, either in writing or through our booking or messaging system.
2. Team & Subcontracting
We operate as a creative and technical team. At our discretion, we may delegate or subcontract portions of your project to trusted collaborators or third-party professionals who assist in fulfilling service delivery.
Note: All work is managed under Pleasant Cove Design. You will never be required to communicate with or manage any subcontractors directly.
3. Client Responsibilities
To ensure smooth delivery of services, clients agree to:
Provide accurate and complete information
Respond to communications in a timely manner
Review and approve deliverables promptly
Make payments on agreed timelines
4. Payments & Fees
All fees will be clearly outlined in your proposal or invoice. Work may be structured as:
Flat-rate packages
Custom quotes
Milestone-based billing
Payment is due upon invoicing unless otherwise agreed. Late payments may result in paused work or additional fees.
5. Revisions & Limitations
We provide a reasonable number of revisions as outlined in your project scope. Excessive or out-of-scope revisions may incur additional charges. Pleasant Cove Design is not responsible for delays caused by changes requested after work begins.
6. Intellectual Property
Upon full payment, you will receive the rights to use any final deliverables for your business purposes. We retain the right to showcase completed work in our portfolio unless otherwise requested.
7. Confidentiality
We respect your privacy and business information. Similarly, you agree not to disclose any proprietary methods or tools used in delivering our services.
8. Limitation of Liability
We strive for the highest quality and professionalism. However:
We are not liable for indirect or consequential damages, including lost profits or business interruption.
Delivery timelines are estimates and may be impacted by third-party tools, platforms, or collaborators.
You agree to release Pleasant Cove Design from liability for performance issues outside our direct control (e.g. hosting platforms, third-party plugins, or subcontractor delays).
9. Termination & Refunds
Either party may terminate the agreement with written notice. If terminated mid-project, the Client is responsible for payment of all completed work up to the point of termination. Refunds are not guaranteed and are considered on a case-by-case basis.
10. Agreement
Engaging with Pleasant Cove Design constitutes acceptance of these Terms. If you have any questions, please reach out before proceeding.
Contact
pleasantcovedesign@gmail.com
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Nope. That’s the whole point. You tell us what kind of work you do, send us your logo and maybe a few photos, and we’ll handle the rest. If you don’t have anything yet, we can help you figure it out.
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Our websites start at $500, depending on what you need. Most clients also choose a monthly plan that covers hosting, support, and updates — usually between $75 and $150/month. No surprises, no hidden fees.
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Most sites are done and live within a week or two for larger projects. If you get us the info quickly, we can move fast. We’ll keep you informed throughout the process and won’t leave you wondering.